Sutherland Walk-In Drive 2026 – Non-Voice Process & Customer Support Jobs in Chennai

Sutherland Walk-In Drive 2026 – Non-Voice Process & Customer Support Jobs in Chennai

Sutherland Walk-In Drive 2026 – Non-Voice Process & Customer Support Jobs in Chennai

Sutherland is conducting Walk-In Interviews in Chennai for Non-Voice Process and International Customer Support positions. Candidates with good communication skills and experience in international non-voice processes can apply. Freshers may also be eligible for specific customer support openings, subject to the requirements of the respective role.

📅 Walk-In Dates: 05–09 November 2026
⏰ Interview Time: 11:00 AM – 3:00 PM
📍 Venue: A1 Block, Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063

🔹 Job Positions: Non-Voice Process / Customer Service Executive; International Non-Voice Process – Customer Support
🔢 Total Openings: Up to 350 across the two listed drives
💼 Experience: Freshers for eligible roles; minimum 9 months of international non-voice experience required for the experienced-role criteria
💰 Salary: ₹2.25–₹3.00 LPA, depending on the role and experience
📝 Employment Type: Full-Time, Work From Office

🎓 Eligibility Criteria:

12th pass or any degree, subject to the specific role requirements.

Freshers with good communication skills can apply for eligible openings.

Candidates applying for the experienced non-voice role must have at least 9 months of international non-voice process experience.

Immediate joiners are preferred; candidates with up to 15 days’ notice may be considered for the experienced role.

💼 Job Responsibilities:

Handle customer queries through live chats and emails.

Provide accurate information and resolve customer issues professionally.

Maintain customer service quality and meet process targets.

Manage multiple customer conversations while maintaining accuracy.

Follow company procedures and customer data confidentiality standards.

🧑‍💼 Desired Skills:

Good written and verbal communication skills.

Ability to handle real-time chats and emails.

Customer service and problem-solving skills.

Attention to detail and typing accuracy.

Flexibility to work rotational shifts, predominantly night shifts.

🔑 Key Skills: Non-Voice Process, International Customer Support, Customer Service, Email Support, Chat Support, BPO, Customer Relationship Management and Communication Skills.

📚 Education: 12th Pass / Any Degree, depending on the role.

🏢 Industry: BPM / BPO
📂 Department: Customer Service & Operations
📞 Role Category: Non-Voice / Customer Support

🕒 Shift Details: Five-day work week with rotational shifts, predominantly night shifts.

🚕 Additional Benefits: Two-way cab facility may be available within a 25 km radius, depending on shift timings and company policy.

📝 Selection Process:

HR Interview

SD Panel Interview

Voice / Non-Voice Assessment, depending on the role

📞 Contact Person: Kavitha Annadurai – 9445792519 (for the first listed drive).

🚨 How to Apply: Interested candidates should contact the recruitment team to confirm the current hiring status, interview date, role eligibility and venue before travelling.

🌐 Company Website: https://www.sutherlandglobal.com/